About Us

About Zai Global

Zai Global is a niche IT and BPO Services firm. We strive to accelerate results for our customer by using technology as a tool. Since inception, our goal has been to be a partner of choice to our customers and employer of choice to our employees.

We have helped several customers by first listening to them and by clearly understanding their business needs and pain points. Then, we strive to provide the best possible solution which is innovative, cost effective and exceeds our client expectation. During this process, we are flexible and transparent with the proposed solution.

Our employees are the best in the business. They are motivated, excited and looking forward to address the customer needs. Our team is highly knowledgeable in the specific industry verticals and with deep technology experience. We ‘make it happen’.

Our Differentiators

Consistency

Ability to consistently address customer needs and provide innovative and cost effective solutions

Transparency

Team Zai Global tracks engagements and provides reports to customers with metrics

Flexibility

Ability to work around customer business needs by providing them with flexible pricing models and engagement models

Reliability

By providing the best solutions in a timely and cost effective manner, our customers rely on Zai Global to address their business needs

Make it Happen

All our team members have the attitude to make things happen for the customer and leave the noise behind

Innovation

Team Zai Global is highly encouraged and motivated to innovate which will help our customers move ahead of their competitors

Our mission

Our mission at Zai Global is simple: make technology an asset to help grow your business and not a show stopper. We work around your business needs and address those needs in the most innovative, effecient way possible using technology as a tool and by being cost effective.

Our mission is to also creat the best place for employees to work so they can in turn help our clients in the most competitive and sensible manner.

As your technology partner, when your business grows ours will grow with you, therefore, we will work hand in hand with you to support your growth.

Our Vision

Zai Global is a niche IT and Engineering Services firm. We strive to accelerate results for our customer by using technology as a tool. Since inception, our goal has been to be a partner of choice to our customers and employer of choice to our employees.

We have helped several customers by first listening to them and by clearly understanding their business needs and pain points. Then, we strive to provide the best possible solution which is innovative, cost effective and exceeds our client expectation. During this process, we are flexible and transparent with the proposed solution.

Corporate Responsibility

  • Leadership, Values & Ethics : We follow what we say and say what we follow. We embrace our core values of honesty, boldness, trust, freedom, solidarity, modesty and fun. Zai Global maintains our strong code of ethics which underpins all of our business practices.
  • Our People : We are committed to being a responsible employer whom people choose to work for. As a people-oriented business our focus is on the professional development and wellbeing of all our employees. We have a culture where we respect and make best use of the diversity of our people as individuals.
  • Clients : Collaborating with our clients, we engage to understand their real business needs and deliver long-lasting value with tangible results. We take customer dialogue and feedback very seriously.
  • Communities :Ensuring a positive impact on the communities in which we live and operate. We encourage the involvement of our employees in community development.
  • The Environment : Recognizing our impact on the environment we strive to reduce any negative environmental impact in the areas most relevant to our business, in particular energy use, travel and waste management. Long term sustainability is the key and we strive to increase employee awareness, reduce our impact and increase our positive contribution.

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